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Diagnosing The Workplace is available wherever you get your podcasts.
In this episode, we explore 3 questions posed to us by our listeners:
1. Why do many recognition programs fall short?
2. Why do many teams give up on people and culture initiatives?
3. How can a new manager improve things when they do not have the authority to change them?
Our prescription for this episode: understand the complexity of efforts, changes, and programs you want to implement. Anything involving people is naturally complex, so “off the shelf” solutions never work every time, in every situation, for everybody.
If you would like to learn more about the 7 Methods of Recognition, check out our on-demand course: https://academy.roman3.ca/product/sevenfold-recognition-lifting-workplace-morale/
n this episode, we examine what it takes to infuse innovation into your workplace culture, and what are the big warning signs of complacency that will hold back innovation.
Our prescription for this episode: understand the Warning Signs of a Climate of Complanency (CoC), and look to start including the Indicators of Innovation (IoI) if you want to make innovation sustainable in your organization.
Warning Signs of a Climate of Complacency (CoC)
| Comfortable and Traditional methods
| Rigid Thinking
| Finding the No
| Unconfident and Low-profile Leadership
| Indicators of Innovation (IoI)
| Make Failing Part of the Plan
| Mitigate the Risk
| Unfinished is the New Normal
| Confident Leadership
You can reach out to us to talk more about a Culture of Innovation at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
In this episode, we examine “fit” and how we may have been misunderstanding the reality of hiring for fit.
Our prescription for this episode: avoid the trap of looking for people who will “fit in” and prioritize finding talent who will add value to your organization and who will “be a good fit”.
You can reach out to us to talk more about fit at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
The 6 Roles of SPECtrum
o Binders are bridge builders. They have very good interpersonal skills and can work with many different kinds of people.
o A Finder is motivated by the chase and has a knack for turning leads into new triumphs. They excel at focusing on the idea.
o Minders are administrators. They are the backbone of a team and keep everything moving and everyone on task.
o Grinders are creators, they are often behind the scenes workhorses that produce significant quantities of high-quality work.
o Pathfinders are explorers. They look for success and innovation, but they need their crew to be with them along the way.
Spellbinders are influencers. They are very persuasive and good at creating convincing, evidence-based arguments.
In this episode, we examine skills and try to bring a fresh perspective to the separation between “soft” or “essential” skills and “hard” or “technical” skills.
Our prescription for this episode: let’s start looking at skills through the lens of Employability, especially in how we recruit, develop talent, and groom people for leadership
You can reach out to us to talk more about Employability Skills at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
In this episode, we explore 3 questions posed to us by our listeners:
1. How do we know when something is AI or just marketed as AI?
2. How do you handle a toxic employee?
3. How can I implement wellness accommodations for a team member without burning out everyone else on the team?
Our prescription for this episode: never underestimate the negative impact of job dissatisfaction and poor psychological safety. Toxic employees, employee burnout, and low productivity are natural outcomes of a workplace culture that is riddled with job dissatisfaction.
You can reach out to us with your own questions, at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
Statistic Referenced:
Housman and Minor (2015). Toxic Workers, Harvard Business School.
In this episode, we examine what it means to “do” employee engagement. Our conversation explores the pitfalls that come from not truly understanding employee engagement and the consequences of doing it wrong.
Our prescription for this episode: understand that employee engagement is an outcome, not an activity. There are very practical and tangible things you can do that will create motivation and enthusiasm in employees, but you need to be strategic in your efforts.
You can reach out to us to talk more about RAMP at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
In this episode, we examine an all-to-common situation in most workplaces – Chaos Solutions. This is the reality of not fully understanding the complexity of workplace challenges or looking for shortcuts to resolve issues, which ultimately creates more harm than good.
Our prescription for this episode: we need to think critically about the situations we are trying to resolve and ask ourselves the question: “What needs to exist first before this solution will be effective.”
You can reach out to us to talk more about avoiding Chaos Solutions at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
In this episode, we examine what it looks and feels like when a workplace has counterfeited psychological safety, or to put it another way, has made some of the easy steps to merely create the illusion of psychological safety.
Our prescription for this episode: understand the red flags for counterfeit psychological safety, and take the time to learn, measure, and effectively engrain psychological safety into your workplace is you really want to reap the benefits of it.
You can reach out to us to talk more about psychological safety at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
In this episode, we examine the important workforce events that happened in 2023, as well as what we should be the fundamental takeaways from this very busy year. We identify 5 main lessons to learn from 2023 that will impact our success in 2024.
Our prescription for this episode: realize that things have permanently changed, and if we want to have success going forward, we need to think differently, revise our priorities, and move beyond the traditional way of doing things.
Past Podcast Episodes Referenced:
The 7X3 Rule:
S2 E15 – Is Job Dissatisfaction Really That Dangerous
The Autonomy Freeway:
S2 E6 – Can we fix talent attraction and burnout with PTO
Fractional HR Supports:
S2 E25 – When Should A Small Business Prioritize HR And Their Workplace Culture
AI in the Workplace
S2 E6 – What Is The Impact Of AI On HR
In this episode, we explore 3 questions posed to us by our listeners:
1. What are the biggest risks facing small businesses around HR compliance?
2. How do you make coaching and team building programs have a lasting effect in a workplace?
3. How do you effectively measure DEI?
Our prescription for this episode: pay attention and look for effective ways to evaluate the work environment that you and your employees work in. A huge risk that every business faces is what we don’t know. Making the need to properly view and measure our workplace an essential part of reducing risk and creating success.
You can reach out to us with your own questions, at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3
Past Episodes Referenced:
Episode 25: When Should A Small Business Prioritize HR And Their Workplace Culture?
Episode 22: What Is Missing From Diversity, Equity, and Inclusion (DEI)?
In this episode, we examine the realities of artificial intelligence (AI) in our workplaces, specifically looking at its impact on Human Resources. We break down AI into practical terms with the intent to make its use and integration into our workplaces more practical and meaningful.
Our prescription for this episode: understand what is and is not AI, as there are a lot of misconceptions out there. Also start thinking of AI as a productivity tool, that is like adding another member to your team.
Statistics referenced:
49% of HR professionals say they leverage seven or more employment systems of record, inclusive of their HRIS, ATS, benefits administration, payroll, and time-tracking systems.
38% of HR professionals whose organizations have more than 1,000 employees report having ten or more employment systems in their tech stack.
The vast majority (84%) of HR executives at the VP level or higher (e.g., Head of HR, CHRO, etc.) believe their teams are using generative AI, yet only 34% of individual contributors report doing so.
– Finch. Early Look: Finch Survey Finds Many Opportunities to Improve the Employment Tech Stack. (2023)
In this episode, we examine the importance of collecting, not just any data, but the right data to inform your People and Culture decisions. We highlight the importance of having targeted diagnostic tools to make smart business decisions that will improve organizational efficiency.
Our prescription for this episode: think beyond surveys when collecting data. Many rich sources of data can come from tasks, assets, and efforts you likely already have.
If you would like to learn more about People and Culture diagnostic tools, and/or our OCEAN suite of tools, let us know at info@roman3.ca or check out operations.roman3.ca/for-organizations.
In this episode, we examine the hidden costs that come with typical workplace culture challenges. We call these additional expenses and productivity wastes Labour Value Loss, and they eat away at profits and potential in almost every business.
Our prescription for this episode: understand that doing nothing about these everyday challenges comes at a steep cost, whether you are aware of the problems or not.
Statistics referenced:
On average, companies are running at 33% efficiency.
– Gallup. Treat Your People Like Assets, Not Expenses — Invest in Them (2019)
The result of 22 case studies show a typical cost of turnover of 20% of salary.
– Center for American Progress. There Are Significant Business Costs to Replacing Employees Report (2012)
The cost of burnout-related absences and lost productivity can be close to 25% of an employee’s annual salary.
– Morneau Shepell. Morneau Shepell’s Annual Mental Health Index (2022)
The relationship between Sexual Harassment and reduced productivity has been directly established. A person experiencing Sexual Harassment losses productivity equivalent to 45% of their annual salary.
– Willness, Steel & Lee. A Meta-Analysis Of The Antecedents And Consequences Of Workplace Sexual Harassment. University of Calgary. (2007)
An uncivil workplace (where microaggressions and rude/passive aggressive behavior are common) can reduce employee performance to a cost of $14,000 annually, or about 26% of the average annual salary.
– Pearson, C., & Porath, C. The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It (2009)
Research by Grammarly and The Harris Poll found poor workplace communication is a pervasive problem burdening businesses and employees alike costing businesses approximately $12,506 per employee every year or 21% of that average employee’s annual salary.
– Grammarly and The Harris Poll. State of Business Communication report (2023)
The need for additional wages to make up for a poor reputation as a bad employer, businesses need to spend about $4,723, or at least 10% more, per hire to convince a candidate to take a job at such a company.
– Harvard Business Review, A Bad Reputation Costs a Company at Least 10% More Per Hire (2016)
In this episode, we examine the all-to-common reality of organizations and managers using rules, standards, and policies as weapons to control, retaliate, and oppress employees.
Our prescription for this episode: understand where this common practice of using policies as weapons comes from, and realize that there are more effective ways to create rules and policies that will yield far better results and employee performance.
Email us with your stories of the Policies as Weapons at info@roman3.ca.
Quick Correction: The Three Fragile Grips are The Harsh Grip, The Weak Grip, and The Stable Grip (Not the Supportive Grip)
Statistics referenced:
59% of managers report having no training at all.
– West Monroe. Companies are Overlooking a Primary Area for Growth and Efficiency: Their Managers (2018)
A manager or supervisor directly influences a shocking 70% of an employee’s motivation and engagement.
– Gallup. The Gallup Business Journal (2015)
In this episode, we examine the difficult reality of managing a workplace full of employees with different political and social views. How can we employees get past their differences and find common ground in the workplace?
Our prescription for this episode: we need to broaden our view of others. People are complex and we need to see past the parts we disagree with and look to find alignment in the harder-to-see, but certainly present, areas that we can agree with.
In this episode, we examine the different aspects of wellness in the workplace and explore the potential challenges and areas of growth that can come with improving employees’ physical, mental, and emotional health.
Our prescription for this episode: understand that wellness strategies cannot be successful in a silo. We need to look at physical, mental, AND emotional health all together. Employee wellness is how you maintain employees in the long term.
Statistics referenced:
Employees take an average of 4 sick days a year, but admit to being unproductive an average of 57.5 days a year.
-GCC Insights. Clocking on and Checking out: Why Your Employees May Not Be Working at Optimal Levels and What You Can Do About It. (2016)
The cost of burnout-related absences and lost productivity can be close to 25% of an employee’s annual salary.
-Morneau Shepell. Annual Mental Health Index. (2022)
For a little more on our ideas and concepts, check out our Knowledge Suite or our YouTube Channel, Solutions Explained by Roman 3.
